Attached is a memorandum providing clarification regarding appropriate use of an expedited review for CHIS services. The memo outlines applicable federal standards and clarifies when expedited processing is appropriate. Click Below for the memo: Expedited...

Effective May 1st, 2026, for CHIS providers requesting prior authorization for Idaho Medicaid Participants, verbal consent documented in lieu of a parent or legal guardian signature will no longer be accepted by the Department or its contractors (Telligen). This...

Helpful tips and tricks for using the new Chatbot feature. Idaho Chatbot Tip Sheet

All Home Health prior authorization requests MUST be submitted through Telligen's Qualitrac provider portal. Contact us with any questions on how register and/or submit cases.

Power Seat Elevation may be covered if the Participant has undergone a specialty evaluation that confirms the individual’s ability to safely operate the seat elevation equipment in the home. This evaluation must be performed by a licensed/certified medical...